Question 1

Can I customize box?

Accepted Answer

Yes. We have a minimum order of 50 to 100 pieces depending on your requirements. Minimum order for small box is 200 pieces.

Question 2

I only need few boxes, can I still customize?

Accepted Answer

Yes we can personalized the box with your name or company logo but we can't change the box itself. Box size, color or ribbon color can't be changed. If you need 50 pieces or more, we can customize the box for a lead-time of 1-2* weeks.

Question 3

Do you have a physical store? Where are you located?

Accepted Answer

Yes we have. We are located at the ground floor of Manila East Aracde 2, Taytay, Rizal. You type Custom Eco Pack Premium Box Corporation on your Waze or Google Map. We are open Monday to Friday, 8AM to 4PM (close on weekends and holidays)

Question 4

What are your products?

Accepted Answer

Customized Boxes, Specialty Boxes and Packaging, Corporate giveaways and Handicraft Products.

Question 5

How to order customized products?

Accepted Answer

Please feel free to reach out to us via phone or email to share information about your specific requirements and provide essential contact details. Our team of sales representatives is ready to assist you.

Question 6

What's your production lead-time? Can you do rush order?

Accepted Answer

Our standard production lead time ranges from 1 to 2 weeks, but the exact timeframe will be determined based on specific details of your customization. This calculation takes into account the current production status and existing orders. Upon placing your order, we will provide you with a confirmed lead time.

FAQ

Frequently asked questions